Security Federal Savings Bank wants you to be
protected. This includes educating all our customers to be
cautious and mindful of cyber crimes and other forms of fraud. We want all of
our customers to know that it is not our policy to call you
on the telephone to verify any customer personal banking
information (as we already have this information on file).
One exception to this is when a customer calls the Bank first
requesting that their Internet Banking Personal Identification
Number (PIN) or any other online PIN's be reset. As an
extra security step, we will request your local home or work
telephone number and call you back prior to resetting the PIN.
During the follow up call, we will ask you to verify certain
banking information to prove that you are the true owner of the
account before we reset the PIN.
Any e-mails the Bank sends to our customers will always be
"information only" and will not ask you to
verify or input any banking information. BEWARE
of any e-mail asking you to input or verify any banking or
personal information (known as "phishing") as these e-mails
not sent by Security Federal Savings Bank.
Cyber crimes, like
consumers, businesses, and the government billions of dollars
every year. While only about 9% of all information breaches
involve the use of the Internet, the Federal Trade Commission
are already almost 10 million victims of identity theft each
year and the potential for fraud grows every day.
To counteract the growing threat, the Federal
Trade Commission maintains OnGuard Online, a web site that has
information concerning Identity Theft, Internet Auctions,
Spyware, Wireless Network Security, Phishing, Social Networking
Sites, SPAM Scams, Online Shopping Security, Peer to Peer (P2P)
File Sharing, VoIP (Voice Over Internet Protocol), and Cross
The OnGuard Online web site includes resources
like videos, tutorials, and interactive activities to
educate adults and children in the dangers of internet borne
thieves and scammers.
We encourage all of our customers to visit OnGuard Online. We
encourage you watch the videos and take the quizzes so that you
will be better prepared for the new frontier of cyberspace. The
world wide web is a wonderful place with amazing potential.
Just donít get caught off guard by the bad guys.
Around the world, there are just a few foreign
countries that the majority of fraudulent debit card
transactions are generated from. As of May 1, 2010 Security
Federal will be restricting those countries from the debit card
profile to protect you as a cardholder. After May 1st,
please notify us if you plan to travel abroad and we can release
the restrictions for your card for specific countries for the
time you will be traveling.
For more information contact our Customer Service Department at 931-473-4483.
SecureCode is a service offered by Security Federal that
greater peace of mind when you shop on line by providing added
protection against unauthorized use of your debit card.
Once you've registered and created a SecureCode, each time you
make an online purchase, a window will pop up asking for your
SecureCode, just like using a PIN at the ATM. When you correctly
enter your SecureCode, it confirms that you are the authorized
cardholder and your purchase is completed. No code, no
confirmation, no purchase.
You've just won the Tanzania National Lottery! Even though
you've never been there and Tanzania doesn't actually have a
national lottery. If you get an e-mail or a letter with a
legitimate looking check, be careful. You may end up owing
your bank a lot of money. Check scams have been around for
a long time, but aren't always as obvious as you may think. Click
here to visit FakeChecks.org and learn all about some of the
most popular ones out there right now.
Thieves can hit you just about anywhere. The
scheme represented in the presentation below is not applicable
to Security Federal's ATM's due to our card readers design, but
the presentation does show how thieves can rob you of your ATM
card and PIN at some ATM's. Although this is an old
presentation (from 2001), it is still one of many effective
relieving you of your money. Click
here or on the picture to see the presentation.
The Federal Trade Commission (FTC) maintains a website
specifically geared toward identity theft prevention. The
FTC website is a one-stop national resource to learn about the
crime of identity theft to help you deter, detect, and defend
against identity theft. On the site, consumers can learn
how to avoid identity theft and learn what to do if their
identity is stolen. Businesses can learn how to help their
customers deal with identity theft, as well as how to prevent
problems in the first place. And law enforcement can get
resources and and learn how to help victims of identity theft.
Click here or on
the picture to visit the Federal Trade Commission's Identity
Theft website. You can also click
here to visit Security Federal's Customer Awareness page
that has other useful information for protecting yourself from
other types and forms of fraud.