We're rebuilding our data systems!
Federal Savings Bank is committed to serving our customers as
best we can. In light of this goal, we will be upgrading
to a new State-of-the-Art
information technologies system overnight on February 8th, 2013.
This upgrade will encompass our in-house systems as well as our
account statements, Telephone Banking, ATM's and cash dispenser,
Internet Banking website, and Bill Pay websites.
To make the transition, we are providing the information below
to our customers.
IMPORTANT BILL PAY INFORMATION
CLICK HERE to review more Bill Pay information
Your present Access ID will be converted to User ID/NetTeller ID
on the new Internet Banking system. Your initial PIN = Password
will be the last 4 digits of your Social Security Number.
You will be prompted to change the password the first time you
log in. If you wish, you can make the password the same as it
was in the old internet banking system. As before, you will be
required to change your password every 90 days. You will also
be required to choose answers for security questions, security
The number for telephone banking (1-877-350-3520) will not
change, but you will have to choose a new PIN. The initial PIN
is the last 4 digits of your social security number and you will
be immediately prompted to enter a new PIN. Your PIN can
continue to be just 4 digits, or you could choose to use up to a
10 digit PIN, if you wish to do so. As a security note:
The longer your PIN, the more secure it is.
If you like flowcharts,
click here to
see the new Telephone Banking menu structure that will be effective on
Debit and ATM Cards
Your present Debit and ATM cards and PINs will continue to work
as is. However, from Friday February 8, 2013 through
Monday February 11, 2013 the system will be working in an
offline mode, but your daily ATM and Point Of Sale limits
will be the same as your current limits.
Checking Account Statements
Every customer will
receive a statement dated through February 7th, 2013 in the mail
- with interest paid through the 7th on interest bearing
This February 7th statement will be in addition to your normally
scheduled February 2013 statement. NOTE: You will
only receive one service charge (if applicable) for the February
Although the new checking and savings account statements will
look different, they will still contain the same account
information and content. We are expecting these new statements
to arrive in your mail box sooner each month than in the past.
If you have any questions about anything concerning the data
systems upgrade, please feel free to call us at 931-473-4483,
write to us at Security Federal Savings Bank, P.O. Box 7027,
McMinnville, TN 37111, or send us an e-mail to